FAQs

HQI Door Company

  • Can I install a garage door myself?

    Installing a garage door is a complex task that can be hazardous if you lack experience. We strongly advise hiring a professional garage door installer to ensure your Clopay garage door is installed safely and correctly. This approach helps prevent potential accidents and ensures optimal functionality of your new door.
  • How do I maintain my garage door?

    Regular maintenance is crucial for extending your garage door's lifespan and avoiding costly repairs. Key maintenance tasks include lubricating moving components, securing hardware, verifying door balance and alignment, and examining springs and cables for wear signs. For professional maintenance services or Clopay garage door replacement, please contact our team.
  • Does HQI Door Company offer an extended warranty on the garage door and installation?

    Yes, HQI provides both an extended warranty and a preventative maintenance plan for all Clopay garage door replacements, repairs, and installations we perform. These options offer additional peace of mind and protection for your investment.
  • What brand of garage door should I buy?

    While HQI carries several reputable garage door brands, we particularly recommend Clopay for its exceptional quality and diverse product range. For assistance with Clopay garage door repair and installation, please contact us to discuss your specific needs.
  • Do I need an insulated door?

    As a New England-based company, we highly recommend Clopay insulated garage doors for homes exposed to extreme temperatures. Investing in a Clopay insulated door can lead to energy savings, improved comfort, and reduced heating costs. Clopay offers various insulation levels to suit different budgets and requirements. Contact us to schedule an estimate for Clopay garage door repair and installation.
  • What color garage doors do you offer?

    We provide 14 standard colors for Clopay garage door replacements and installations. Additionally, we offer custom color matching through the Clopay Color Blast System, allowing you to achieve the exact look you desire for your home.
  • Do you provide free estimates?

    Yes, we offer complimentary, no-obligation estimates for our services, including complete Clopay garage door replacements. This allows you to make an informed decision about your garage door needs without any pressure.
  • How long has HQI been in business?

    HQI has been providing high-quality garage door installations and services since 2008. Our extensive experience covers everything from Clopay garage door replacements to minor repairs, consistently delivering customer satisfaction.
  • Do you service garage doors and openers that were not purchased at HQI?

    Yes, we service all garage door brands and models, regardless of where they were purchased. It's worth noting that according to Remodeling Magazine, replacing your garage door can yield a return on investment of approximately 94% and potentially increase your home's resale value. For Clopay garage door replacement options to enhance your home, please reach out to us.
  • Do you do background checks on your employees?

    At HQI, customer safety is a top priority. We conduct background checks on all new hires and perform annual checks on all employees, regardless of their tenure with our company. This ensures that every Clopay garage door repair and installation is carried out by trustworthy and reliable professionals.